What can Brown do for you?...
Yeah, babes, I'm in High Biotch Mode.
duck and cover
A few months ago I joined Sugar Publishing, set up my own little nook, and participated as part of an experiment of sorts. They run a lot of random giveaways for some very nice prizes. Understand, it's random drawings and I'm not the type that wins those sorts of things.
As luck would have it, my name was drawn during their Sephora Give Away back in August. Oh. Happy Me. The prize was a Signature Smokey Eye Set. It's a rather nice prize with a $42.00 value. The brushes are a very good quality and come with clear instructions on creating the look. It also comes with mascara and I always need mascara. I haven't tried it yet but I will be happy to review the product after I have put it to the test.
Anyway...
They collected my address and particulars and told me the prize would be sent out in about 60 days. Fine. In the mean time, TeamSugar and I got into a tussle over me and my penchant for signing my art. I was featured a couple times in CasaSugar and was pleased with the amount of attention my work in interior design was getting but I'm not putting reasonably good photos of my original artwork up without some sort of acknowledgement that the work is mine. This usually includes my URL and they took exception to that. After a few curt emails went back and forth between us, I finally just asked that they delete my account and remove my shit from their site.
Once that was done I figured I could kiss my prize goodbye. I sort of didn't care but I sort of did. I'm sure you all can relate.
We're now in the present and 67 days down the pike from all of the drama. I figured someone on staff either kept the kit for themselves or gave it out to another member. I was kind of okay with it but it also seemed kind of poopy on their part. Oh. Well...
Last night, around 8:30 PM, while my husband and I were watching Ghost Hunters, I heard a very wierd rustling sound from the back of the house. I said to him that I hoped it wasn't another bat and he just kind of shrugged it off. Then I heard the back door being pulled shut. OMG. So I rattle Don [because he is the Boy Guin and this is his self-appointed job] and he goes to see WTF is going on.
He came back in a very short time and handed me this yellow envelope. "What's this? OMG -- It's my prize from Sugar. Sweet!!! But why is it open?"
"I don't know", he says. "A vehicle - a car - was pulling away when I got to the door and this was on the floor".
Interesting this:
The UPS tracking page confirms that it was delivered to a Front Door, yesterday at 3:23 PM. It arrived to my hands around 8:30 PM and was obviously opened. Someone/anyone: PLEASE EXPLAIN TO ME WHY YOU WOULD OPEN A PACKAGE THAT DID NOT HAVE YOUR NAME ON IT. I know when I get a package I look at the label first, ESPECIALLY if it came rather unexpectedly. Then, if I see another name or address, I drop it off at the proper address, UN-OPENED [period].
Be that as it may, I also have to wonder WTF is up with Brown? I can kind of understand when the USPS misdirects mail. They handle the mail in bulk. They do not handle it one piece at a time and they do not drive to a specific location from one place to another like UPS does. The way I have it figured, the driver had to look at that label at least 3 times. He had to have it on his route sheet as well. 524 SOUTH BERGEN STREET is specific. It is not 524 South Bum-Fuck WhatEver Street. Anyway... He then had to retrieve the package from the back of his truck and ascertain that it was the right package. Look at it once again [and I would assume] on closer inspection in order to scan said package. Maybe even yet again to confirm the house number. Who knows. What I do know is that it wasn't pre-sorted in bulk and it was handled, more or less, individually.
So, What can Brown do for you?...
They can drop off your package anywhere but at your house.
The only thing that I am thankful for is that there was no receipt. Maybe there was a letter. Maybe not. But TeamSugar did not have anything other than my name and address so no critical information was at risk.
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Comments
geeeez. I can see opening a package that's not yours if it's delivered to your house. Sometimes you may be expecting a package of similar size or you just think you forgot about something and start opening it. At work I open all the mail and occasionally something is for another company on a neighboring street and I start to open it. Usually I do end up seeing that the name on the package or envelope is not mine right before or as I just start to open it. But I could see it. I think if I had opened it, I would have either knocked on the door or stuck a little "sorry!" note in there.
I have noticed that "Brown" is not as good as they used to be either.
I've accidentally opened mail delivered in my box meant for a neighbor (funny, the last time I did this it was a change of address form!), but I don't think I've ever done this with a package...Opening something more substantial than an envelope just seems like a bigger deal, so I would check to see who it was from and who it was addressed to, first.
i've yet to open anything for anyone else, other than the hubby. luckily i'm weird about mail that way. so if i get something meant for someone else i either deliver it to them or give it back to the mailman to do so.
They ended up paying for a second set of books to be shipped to us. The next day when we left the house we found the box. It had been out all night in the rain. They deliver to my door now.
One UPS guy mentioned that they tend to run back to their vehicle quick if they know the home has a dog or if their is a note in their file about a dog at the residence. They've slowed down now that they have a new note that we have no dog.
CP -- yeah you're probably right about whomever got it. Maybe I should dish up the benefit of the doubt.
okay: BOD's been dished
And yes. you're right about Brown
yeah. they don't even knock half of the time anymore.
and i'm with you. i ALWAYS look at the label if I wasn't expecting something
I actually had an icemaker shipped via UPS to my mother-in-law's house last fall - it arrived in bad shape and I called and filed a claim - they came and picked up the broken unit and got the company to issue a refund of the purchase. Of course, this meant that we had to place a second order for a second icemaker and go without for another 2 weeks until it showed up. Not the best solution, but pretty hassle-free, overall.
We've never had a dog so, if that's why they dropped the package at another addy - well they are misinformed. I think I'm more frosted over the person opeinging it and then dropping it off like that without so much as a note. My husband said that it must be someone who knows us because they came to the back door. People who don't know us come to the front. ***argh***
as for the xmas present fiasco, we got the presents replaced via amazon because once again brown only wanted to give us $50 for items worth over $1k. which is ridiculous.
1. at the wrong address.
2. always on a lawn while the sprinklers are going -- especially if there are PAINTINGS inside.
3. the driver signs for the package and leaves it in an obscure place.
4. They never ring my damn bell?
Oh Arty. I can relate to the issues in shipping art.
Here's a REAL horror story for you and it just happens to be with [guess who] UPS.
End of summer I sold Urban Ballast to a woman in Missouri. Urban Ballast is a 4' x 4' mixed media piece, created from (4) 2 fooot-square panels that I framed from the back.
The woman wanted her ASAP and we agreed on a price that included shipping. I figured it would be about $150.00. All was good.
I took the piece apart and photographed the re-assembly for her. She was all good with this.
So I had 4 panels, 2 foot square, to be crated and shipped. I asked the UPS store to crate the 4 panels together with the hardware packet and to put the framing pieces in a tube. They chose to split the shipment into 3 cartons: 2 pamels in one box. 2 panels in another. The framing pieces went in a tube along with the hardware packet.
Okay: I would expect them to assign 1 shipping number with 3 cartons. They refused to do that and sent it under 3 seperate bills. OMG. The first 2, containing the panels were delivered in a timely fashion. The 3rd carton, with the frame and hardware was on another truck.
The same day that the art was delivered the frame pieces were also reported as delivered. Somehow. Somewhere. Between being on the truck and actually arriving, the package vanished. Yet, it was marked as delivered. The customer told me that she called UPS and they said it was lost. Frickin' A.
I called the UPS store and requested a trace. She told me this would take 2 weeks. 2 days after that the package arrived. WTF. When it comes to UPS, one hand obviously has NO IDEA what the other is doing.